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Welcome to the ClearBalance podcast, home to the most engaging and informative conversations about healthcare revenue cycle trends and strategies to help people afford the care they need to lead healthy, happy lives.

Listen in to stay informed on best practices for patient financing, driving patient loyalty, insight on the constantly evolving healthcare consumer landscape, and so much more.

The Healthcare Experience starts here.

Jun 18, 2019

In this episode of Healthcare Experience, we chat with Pete Thompson, Senior Revenue Cycle Strategist at ClearBalance. Pete is the architect of the ClearBalance ROI Value Model, and he explains why it's an important tool for healthcare providers focused on patient pay.

Listen in to hear Pete talk about the HFMA Peer...


May 17, 2019

We shared the results of our 2018 Healthcare Consumerism Study with Patientco's Chief Strategy Officer, Alan Nalle to compare the results with their Patientco Digital Findings Survey

In this episode, we discuss:

  • The patient/consumer perception of healthcare cost and what's affordable
  • The patient experience and...


Mar 27, 2019

April York, Senior Director of Patient Finance at Novant Health, joined us to discuss how patient loyalty has become a driving force in hospitals, and how revenue cycle services have had to adapt with the new patients of today's world.

"Every patient is unique and they want to be treated as such. Their financial and...