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Welcome to the ClearBalance podcast, home to the most engaging and informative conversations about healthcare revenue cycle trends and strategies to help people afford the care they need to lead healthy, happy lives.

Listen in to stay informed on best practices for patient financing, driving patient loyalty, insight on the constantly evolving healthcare consumer landscape, and so much more.

The Healthcare Experience starts here.

Mar 27, 2019

April York, Senior Director of Patient Finance at Novant Health, joined us to discuss how patient loyalty has become a driving force in hospitals, and how revenue cycle services have had to adapt with the new patients of today's world.

"Every patient is unique and they want to be treated as such. Their financial and healthcare experiences are independent of every one else's..."


Hear more from April's perspective in the full podcast...