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Welcome to the ClearBalance podcast, home to the most engaging and informative conversations about healthcare revenue cycle trends and strategies to help people afford the care they need to lead healthy, happy lives.

Listen in to stay informed on best practices for patient financing, driving patient loyalty, insight on the constantly evolving healthcare consumer landscape, and so much more.

The Healthcare Experience starts here.

Jan 28, 2020

ClearBalance has released the 2019 Consumerism Study. Joining us to dive into the results with Cynthia Porter, principal of Porter Research. For nearly 30 years, Cynthia and her team have specialized in healthcare industry market research and have tracked consumers’ perceptions about healthcare costs and...

Nov 13, 2019

In our latest Healthcare Experience podcast, we chat with Sharp Healthcare's Dina Ammsso, Consumer Experience Coordinator, Revenue Cycle and Gerilynn Sevenikar, Vice President of Revenue Cycle. 

Gerilynn and Dina share the steps Sharp Healthcare is taking to extend the patient's clinical journey to include the...

Aug 2, 2019

Despite its complexity, price transparency is here to stay. If your organization isn’t posting even basic service level costs on your website, you should begin the process now to ensure compliance with government mandates that take effect in 2020. Government regulation aside, price transparency is one more step in...

Jun 18, 2019

In this episode of Healthcare Experience, we chat with Pete Thompson, Senior Revenue Cycle Strategist at ClearBalance. Pete is the architect of the ClearBalance ROI Value Model, and he explains why it's an important tool for healthcare providers focused on patient pay.

Listen in to hear Pete talk about the HFMA Peer...

May 17, 2019

We shared the results of our 2018 Healthcare Consumerism Study with Patientco's Chief Strategy Officer, Alan Nalle to compare the results with their Patientco Digital Findings Survey

In this episode, we discuss:

  • The patient/consumer perception of healthcare cost and what's affordable
  • The patient experience and...